Manager, DC Operational Support

Mission/purpose of the Job

  • Maintain standard work processes, manage the DC footprint and local facility change management.

  • Manage warehouse related projects and activities to meet and continuously improve the desired organizational performance targets.

  • Manage environmental, safety and security activities to meet and continuously improve upon Volvo and legal requirements

  • Responsible for maintaining and repairing mobile equipment, IT equipment and facilities to maintain maximum uptime of operations within the site complex. Manager internal activities and external contractors in conjunction with Volvo Group Real Estate (VGRE).

  • Deliver ISO training and record compliance as required.

  • Process & IT contact person for all Logistics services departments in the warehouse.

  • Responsible for Inventory accuracy via planned cycle counting, bin checks, quality checks.

  • Support operations thru the procurement of variances to all supplies and maintenance of all packaging materials.

  • Supervise performance overall from 3PL.

  • Conduct regular insurance claims.

  • Lead and act according to the Volvo Way.

Key responsibilities/Accountabilities

  • Formalize and implement best practice logistics footprint for the China DCs via logistics and engineering expertise to improve operational performance in the warehouse.

  • Challenge management to look for further efficiency to reach operational excellence in the organization.

  • Benchmark other warehouses and competitors for best practices and results.

  • Set the rules for stocktaking activities for the warehouse.

  • Champion the culture aimed at giving a strong image of China within LS in line with Volvo Group values and principles including the Volvo Way and Volvo Group Code of Conduct.

  • Deliver all services within the agreed and committed overall budget objectives.

  • To continually inspire, develop and motivate the people resources within China..

  • The Manager DC Operational Support is part of DC management team.
  • ​Fulfilment of financial and operational KPI’s for the China DCs, such as:
  • Operational expenses Variance analysis

  • Property, Warehouse, Equipment investment planning

  • Perpetual stock taking of inventory

  • ISO work instructions and process flow maps

  • Packaging depot productivity and quality

Essential educational and/or training qualifications and certificates

  • Bachelor’s degree (Engineering preferred) and/or 5 - 7 years of equivalent experience

  • 5 years related experience in the areas noted below

  • Demonstrating good competences in the Volvo Leadership competencies with documented experience of leading people

  • Broad knowledge of logistics area and customer knowledge

  • Experience from production or transportation environment is an advantage

  • Demonstrated ability to drive change, to set demanding targets and to motivate teams and individuals to deliver on set targets, whilst further developing an excellent working climate and atmosphere in alignment with the Volvo Way and the Code of Conduct.

  • Knowledge in VPS and lean principles

  • High Logistics Engineering knowledge

Preferred experience and knowledge

  • Minimum 3 years of management experience, preferably in related field.

  • Logistics experience

  • Able to demonstrate a clear vision, global mindset and successful people and culture leadership and integration, in the geographical scope (global, regional, domestic)

  • Demonstrated ability to drive change to set demanding targets and to motivate teams and individuals to deliver outside their comfort zones.

Necessary technical/functional/language skills

  • Good understanding of the Volvo Group Businesses

  • Working knowledge of MS Office applications, including Excel and Power Point

  • Proficient English skills
  • ​Native speaker in Mandarin.


The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

Volvo Group Trucks Operations encompasses all production of the Group’s engines and transmissions, as well as all production of Volvo, Renault and Mack trucks. The organization is responsible for spare parts supplies to the Group's customers as well as for designing, operating and optimizing logistics and supply chain for all brands, production facilities and distribution centers where the Volvo Group operates. In Volvo Group Trucks Operations you will be part of a diverse team of highly skilled professionals who work with passion, trust and embrace change to stay ahead. We make our customers win.








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