Sr Syndication Operations Analyst

The Senior Syndication Operations Analyst is responsible for the overall coordination of activities related to the servicing of syndicated lease and loan activities in the USA. The Senior Operations Analyst will be the primary point of contact between VFS Global, Banking Partners, Internal Operations Departments and Local Management to ensure the highest possible standard of service. This position is located in Greensboro and reports to the Treasury Services Manager within the Volvo Financial Services USA (VFS USA) organization.
Core Responsibilities:
  • Support all aspects of originating and servicing syndicated contracts as part of syndications operations team
  • Analyze portfolio for syndication eligibility and coordinate eligible pool with Global Capital Markets Syndication Team
  • Coordinate credit and documentation packages and operations requirements to ensure seamless execution of transaction closings
  • Ensure that syndication operations team delivers all post-funding follow-up items in accordance with servicing agreements
  • Lead communication between US and global teams for servicing items requiring escalation
  • Troubleshoot and propose solutions for non-standard servicing situations
  • Work across operational departments within VFS to identify any operational gaps related to the syndication origination and servicing processes
  • Develop pricing programs for front end use to increase automation, drive portfolio growth and optimize funding of assets
  • Build relationships with internal stakeholders and educate the business on the impact of syndication
  • Report and analyze monthly results to inform management decisions and optimize profitability
  • Manage operational reporting process for all activities related to service agreement commitments to ensure compliance
  • Support Early Buyout or Re-Purchase process by coordinating the validation of Investor quotes according to service agreements
  • Ensure investor reporting is timely and coordinate responses with subject matter experts
  • Coordinate feedback to partners regarding response time metrics
  • Develop and improve processes supporting syndication to drive improvement in KPI’s
  • Lead the syndications team in supporting investors and ensuring business goals are met
  • Models The Volvo Way, follows The Code of Conduct and other company policies and procedures as required
  • Other projects and duties as assigned
Education and Experience:
  • BA/BS Degree in Business, Finance or related field preferred
  • 5 years’ experience in equipment leasing or finance industry
  • Good understanding of credit underwriting and documentation process and legal documents
  • Proficiency in using MS Office and financial software packages
  • Ability to effectively communicate and interact with co-workers and external banking community
  • Experience with computerized origination and contract management systems preferred
  • One to two years progressive sales/customer service experience in the finance industry, preferably with heavy equipment
  • Experience working in a professional environment where sound business judgment, attention to detail, a fast pace and a flexible and adaptable approach are valued
  • Demonstrated high level of integrity, energy, and a positive customer and quality focus with ability to work within a team environment.
  • Strong organizational skills with the ability to prioritize work effectively
  • Proven written, verbal and interpersonal communication skills
  • Fluency in reading, writing and speaking English; additional languages a plus
Volvo Group North America is an Equal Opportunity Employer


The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

Volvo Financial Services is the global financial solutions provider of the Volvo Group, supporting the Volvo Group brands with expert financial services. This includes providing customers and dealers with a full-range of offerings, such as financing, leasing, and insurance solutions. Our team of about 1,400 professionals are located in 45 countries worldwide. As a part of the Volvo Financial Services team, you will experience challenging assignments, gain international exposure, and interact with colleagues around the world in the Volvo Group.

Volvo Group North America is an Equal Opportunity Employer
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