Group Manager Competitor analysis and Customer voice

Group Manager Competitor Analysis and Customer Voice
Do you want to use your holistic view and ability in building strong relations? Do you want to manage an area with deep product and customer knowledge and interaction? Then take this inspiring opportunity to lead this skilled team within an exciting area!

Position Description:
As a Group Manager, your main task is to lead the local Competitor Vehicle Analysis (CVA), Customer clinics, Vehicle displays and Press tests deliveries. You are expected to drive change with the focus to create a group where we actively work to continuously improve, build knowledge, understand customer needs and competitor products.
We want our group manager to see that the key to customer success is a passion for developing people and products. We strongly believe this is necessary to meet future challenges that will contribute to Volvo Trucks' profitability, our environment and most of all our customers' success.
Within CVA and Customer Voice, our responsibilities are:
  • Gathering of competitor knowledge and information
  • Management of competitor vehicles and testing
  • Management of project and product clinics with support from internal experts, Volvo brand and customers
  • Management of Press tests trucks and activities together with brand and engineering
  • Management of CVA facility
  • Management of vehicles display and tear downs
The team's deliverables are:
  • Technical reports from Clinics and Competitor studies
  • Report from automotive and technology fairs visits
  • Competitor desktop studies
  • Planning and budget for competitor testing
  • Global competitors strategies and plans
  • Organization of vehicles display and tear downs
  • Information in form of newsletter
The team consists of around 10 employees.
In this position you will be part of the Customer Feature Verification section management team.
Who are we?

Complete Vehicle contributes to deliver Products & Services to all Volvo Group brand customers. We are close to end customers, understanding their needs and behaviors. Our engaged teams have a holistic view of the entire truck and bring hands-on truck experience.
What we offer:
The opportunity to use and develop your leadership skills together with a team of professional engineers throughout the complete development process. In-depth knowledge and experience from verification and validation of our heavy trucks. The chance to be part of a global company with the mission to become the leading transport provider in the Industry.
Who are you?
You have experience from product development and you are known for your integrity and trust, customer focus and good communication skills. Preferably, you have experience from testing, feature work and leadership or management. You are also recognized for your interpersonal savvy. Academic degree within engineering and leadership experience is preferred. Having C/CE driving license is an advantage.
For further information please contact:
Aurelien Fabert, Section Manager – Customer Feature Verification
Phone: +46 (0)765536090

会社概要

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

Volvo Group Trucks Technology provides Volvo Group Trucks and Business Area's with state-of-the-art research, cutting-edge engineering, product planning and purchasing services, as well as aftermarket product support. With Volvo Group Trucks Technology you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.

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