Material Controller, Service Market Logistics

Volvo Group Australia is currently seeking proactive and self-motivated Material Controllers to join our Group Trucks Operations (GTO) Service Market Logistics team. The primary focus of this role is to provide high levels of parts availability and customer service, that meet the needs of the Volvo Group Australia Dealer Network.
At Service Market Logistics, we develop, manage and optimise service parts availability and distribution securing customer uptime. Through our excellent operations, we provide world class services focussing on delivery precision, quality, continuous improvement, cost efficiency and synergies, delivering value all the way to our customers.
We are a global and diverse group with our footprint of 40 Distribution Centres worldwide. Together with all out passionate, engaged and highly skilled employees, we make our customers win. We in Service Market Logistics are proud to deliver, making a difference for people, every day.
About the role:
  • Maintain supplier contacts database ensuring details are up to date and accurate
  • Administer the parts inventory to ensure availability to meet our customers expectations
  • Investigate importer and local stock discrepancies
  • Expedite orders to meet customer requirements
  • Manage inventory of parts to minimise risk of obsolescence
  • Liaise with the Quality and Purchasing teams with regard to product quality issues and returns
  • Give regular, accurate and timely feedback to relevant stakeholders on delivery issues through escalation process
  • Be flexible and focus on customer needs and treat these needs with a sense of urgency
  • Provide system parameters and processes continuous improvement suggestions using Volvo Production System (VPS) concept

About you:
  • Inventory and material management skills
  • Knowledge of material control including MRP and JIT systems
  • Previous experience in the automotive or parts industry
  • Flexible and customer service focussed
  • Strong computer skills, in particular with databases and Microsoft Office
  • Strong planning and organisational skills
  • Demonstrated ability to take initiative
  • Sound analytical and evaluation skills
  • Good verbal and written communication skills, with a professional telephone manner
  • Qualifications in Inventory Management and/or Logistics highly desirable

  • Career development with global prospects
  • Supportive and collaborative management
  • Salary sacrifice fifth week of annual leave
  • Service recognition
  • Employee benefits and discounts from a large selection of retailers
  • Supportive and friendly team culture focused on quality and service
  • A strong commitment to safety
  • A dedicated health and wellbeing program
  • Discounted Private Health Insurance and Dental
  • Workplace Giving Program
  • Onsite parking


The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

Volvo Group Trucks Operations encompasses all production of the Group’s engines and transmissions, as well as all production of Volvo, Renault and Mack trucks. The organization is responsible for spare parts supplies to the Group's customers as well as for designing, operating and optimizing logistics and supply chain for all brands, production facilities and distribution centers where the Volvo Group operates. In Volvo Group Trucks Operations you will be part of a diverse team of highly skilled professionals who work with passion, trust and embrace change to stay ahead. We make our customers win.








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