Aftermarket Dealer Development Specialist

Job Responsibilities:
  1. Dealer Management: Responsible for dealer authorization management, assessment and support programs.
    1. Support AMD Manager to develop new dealers in blank area. Follow up the probation check, contracts and authorization, in accordance with dealer selection process.
    2. Work with parts sales and service team, keep track of dealers’ performance and competence level. Communicate with dealers to push improvement actions.
    3. Keep contact with corporate legal consultants and regional dealer development, make sure local operation align with corporate rules.
    4. Coordinate dealer competence incentive programs.
    5. Support AMD manager to collect market information and seek service alliance possibility.
  1. System Support: Be the master and help desk of various dealer systems.
    1. Super user of dealer business operation process, and all related systems.
    2. Keep dealer profiles accurately and timely, in global customer center and local management systems.
    3. Admin support for dealers’ system problems, and coordinate the system development demands and implementation.
  1. Admin support
    1. Be the main communication link between aftermarket divisions and central purchasing controller. Go through the whole purchase procedures, control the quality and budget.
    2. Coordinate dealer conferences, or customer seminars.
    3. Collaborate to fulfill other aftermarket projects.
  1. Project support
    1. Support AMD Manager to plant global projects
    2. Compile training materials adapted to global standard, and coach the local dealers to make proper daily administration.
    3. Collaborate to fulfill other aftermarket projects.

Evaluation measurements:
  1. Well-organized project management, in planning, execution and continuous improvement.
  2. Teamwork with aftermarket team and regional international, good understanding of global guidelines and local business situation.

  1. Bachelor degree, English level> CET 6.
  2. Business administration or relevant background. Experience in channel management will an extra advantage.
  3. Familiar with office applications, good at writing, and willing to take fundamental manual tasks.
  4. Excellent presentation and communication skills.
  5. Positive attitude, eager to learn and continuous progress!


The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

With Volvo Penta, a world-leading supplier of engines and complete drive systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust each other and embraces change to stay ahead. We make our customers win.








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